past 2 weeks of problems...

the past 2 weeks had been xtremely bz viv my work.... my 'gd' partner left for maternity leave, leaving bhind a whole bunch of rubbish for me to pick up..... 2 big cases!!! 1 of it i oredi forgotten but tis other 1 is so big tat i dun even noe how to xplain.... a regular customer of our branch lost their chq book application form n so i gave him the forms to sign so tat i can prepare new chq books for them.... tat was b4 she went on maternity la.... the customer pass back to her for processing n did not write down their account no..... so she had to go n find fr the system lo... n i dun noe how she actually find n whether she got check the signature n rubberstamp of the company at all..... everything proceeded as usual n until the other day when audrey was confirming cheques, she realised tat sth was wrong when she called 1 of the partner to cfm chq time, tat partner said tat he did not issue those chqs!!!! then oni we started check n found out tat the account no printed on the chq blongs to the sister co but the chq books is in the hand of the mother co's director!!! meaning to say all tis while, all the mother co's bills was deducted fr the sister co's account!!!! WAT THE HECK!!!!! of cos audrey wld scold me 1st la cos i m the CSR n the CSR prepares the chq books wan ma...... i lagi pening cos i did not do chq book for quite sumtime d..... at last we went thru everything n told our abm bout tis n then oni audrey called up the customer to let them noe bout tis.....

so pai seh lo cos the directors of the company is so regular tat we noe them quite well n when they came to the branch, they immediately came over to my table n asked for xplanation!! i dun noe how to tell them.... tell them the truth, later my abm say i calculative but they really wanted to noe the truth.... in the end, i told them n apologize to them for all the troubles tat we brought them..... they had to calculate all their accounts over again n make adjustment in between the companies..... so pai seh viv them...... really dun noe wat the heck she is doing man!!! tis kind of thing oso can do... haih..........

hopefully, no more things like tis to happen in future..... if go on like tis, i can never stay in tis position in peace man!!!